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Privacy Notice
How Prescott Chartered Surveyors uses the personal information you give through this website.
Who I am
Prescott Chartered Surveyors is the trading name of Richard Prescott, sole practitioner, who is the controller of your personal information. You can contact me at contact@prescottsurveyors.co.uk or on 07876 745432.
What I collect and why
When you send an enquiry, I receive your name, email address, phone number, the property address and your message. I use them only to reply to your enquiry and, if you instruct me, to carry out the work. The lawful basis is taking steps at your request before entering into a contract, and my legitimate interest in replying to enquiries.
If you instruct me, the terms of engagement and privacy notice sent with your instruction letter explain how your information is used and kept for the job.
How long I keep it
If you don't go on to instruct me, your enquiry is deleted within 12 months. Job files for instructions are kept for 15 years from the date of the report, in line with the time limits for professional negligence claims, and are then securely destroyed.
Who I share it with
I don't sell or share your information for marketing. It is held by the providers who host this website and my email, under their data protection terms, and is shared with others only where the law requires it.
Free tools
The repair cost estimator, fixed-price quotes pack and party wall notices work entirely within your own web browser. What you enter, such as names, addresses and prices, is not sent to me or stored on this website. Your browser keeps a record that you have accepted the terms of use and, if you move from the estimator to the quotes pack, your list of work and your estimate, so they can be carried across. You can remove these at any time by clearing your browser's stored data for this website.
Cookies
This website doesn't use advertising or tracking cookies.
Your rights
You can ask to see, correct or delete the personal information I hold about you, or object to how I use it, by contacting me at the address above. If you're unhappy with how I've handled your information, please contact me; my complaints procedure is available on request. You also have the right to complain to the Information Commissioner's Office (ICO): www.ico.org.uk, telephone 0303 123 1113.